Cody Phan
Associate Customer Success Manager at Amplify
Based in San Diego, United States
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Seniority
Staff
Department
Customer/Client Service
Location
San Diego
Industry
Education Administration Programs
Company size
3K
Contact information
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c•••••••@amplify.com
Phone
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Background
About Cody Phan
I’m a results-driven Customer Success Manager with a proven track record of managing over 50 Mid-Market and Enterprise accounts. I guide customers through the full post-sale journey—from onboarding to renewal—ensuring value realization, satisfaction, and long-term retention. My approach combines strong relationship-building with deep expertise in CRMs like Gainsight and Salesforce to monitor health scores, track engagement, and drive proactive success strategies. I thrive in cross-functional environments, consistently stepping up to solve complex challenges and deliver exceptional outcomes for both customers and the business.
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