Colby Brunner
Service Desk Lead at Northriver Midstream Inc
Based in Calgary, Canada
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Seniority
Manager
Department
Information Technology
Location
Calgary
Industry
Oil and Gas
Company size
319
Contact information
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c•••••••@nrm.ca
Phone
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Background
About Colby Brunner
Service Desk Lead with six years of experience in infrastructure, ServiceNow development and administration, Azure, Office365, problem management, knowledge creation, employee and user training, app packaging, and related deskside and service desk roles. Provided consistent and proactive support to end users, while also balancing the administration of applications, licensing, device compliance, and leading several large IT projects. Took over as the lead developer and administrator of a ServiceNow instance and was able to save over in licensing and management costs, while also increasing security and applying ITIL best practices.
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