Cole Panting

Background

About Cole Panting

Excellent work ethic, agile, empathetic, passion to contribute and help others succeed, persistence in getting the job done- Licensed life insurance sales and service professional (Manitoba and Saskatchewan); assisting with training upcoming agents and utilizing specific related technology based applications and tools- Solid verbal and written communication including advanced working knowledge of life and accident and sickness terms and concepts and shipping/logistics related terms and practices and customer service strategies- Customer service professional for internal clients utilizing the Quantum View notification email system; served as backup for the executive receptionist (receiving and redirecting corporate executive and client calls); assisted internal clients with shipping requirements, proper packaging and helping external customers with their product and purchasing inquiries; all with efficiency and a positive attitude within the financial and retail industries- Possess strong knowledge of shipping/logistics and service concepts such as coordinating confidential and sensitive documents and parcels in a timely and professional manner, ensuring customs forms were completed correctly according to regulations to minimize any delay. Proficient and familiar with different shipping services such UPS, FedEx, Canada Post and Purolator and the systems that are used for shipping along with Microsoft Office products. Key Attributes and Competencies- Licensed agent in Manitoba and Saskatchewan re Life Insurance and Accident & Sickness Insurance- Sales processes and procedure skills and providing related recruiting and training to upcoming agents - Demonstrated excellence of customer service skills, presentation, communication and interpersonal skills- Honesty, integrity, self-awareness, agility, punctuality, positive attitude, caring, empathetic, dependable, committed, sense of humor, good listener, observer, enthusiastic, values based, intuitive, insightful, keen work ethic, team player- Time management skills, Microsoft Word, Excel, PowerPoint, Outlook, internet and social media and networking skills - Demonstrated experience in home based sales calls and working remotely, leading sales presentations and meetings using remote meeting Zoom technology including sales documentation completion