Cole Peterson
Business System Analyst at Western Governors University
Based in Orem, United States
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Seniority
Staff
Department
Information Technology
Location
Orem
Industry
Higher Education
Company size
12K
Contact information
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c•••••••@wgu.edu
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Background
About Cole Peterson
At Western Governors University, my role as a Business System Analyst revolves around enhancing system capabilities and operational efficiency. With a Masters in IT Business Administration and Management from Western Governors University and another in Information Systems from the University of Utah, I apply a blend of strategic insight and technical prowess to drive organizational change. My initiatives often culminate in cost-saving outcomes and improved user experiences, aligning with our business goals. Expertise in ServiceNow and Microsoft Power Automate underpins my success in automating processes, evidenced by significant time savings and a substantial reduction in manual tasks across departments. Our team has led projects that have not only streamlined operations but have also realized savings in the six-figure range, a testament to the effectiveness of our collaborative efforts and my commitment to leveraging technology for business process optimization.
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