Cole Strating
Customer Relationship Management Analyst at Mercantile Bank
Based in Jenison, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Jenison
Industry
Banking
Company size
845
Contact information
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c•••••••@mercbank.com
Phone
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Background
About Cole Strating
I’m a results-driven professional with a strong background in business systems analysis, customer relationship management, and data-driven decision-making. My experience spans across various industries, where I’ve been able to leverage technical expertise to improve business processes, drive user adoption, and foster cross-functional collaboration. With a keen eye for problem-solving and optimizing workflows, I’ve helped organizations streamline operations and enhance customer engagement through the effective use of CRM systems and data insights. I’m passionate about working with both technical and non-technical teams to translate business needs into actionable solutions, ensuring that technology and strategy work hand-in-hand to achieve organizational goals. Throughout my career, I’ve developed a broad skill set that includes system configuration, data analysis, project management, and driving continuous system improvements to create more efficient, customer-focused environments.
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