Colin MacKenzie

Background

About Colin MacKenzie

Skilled in Team Leadership, Business System Analysis, Customer Service, and achieving strategic corporate goals, enhancing Information Systems within complex, high-performance industries. Dedicated to and knowledgeable in Project Management activities and Software Development Lifecycles. An integral, central liaison partnering with Business Sponsors and Stakeholders to elicit business needs, identify opportunities, analyze challenges, and implement technology solutions that empower business growth. Essential Skills & Knowledge: • Consulting with Senior Management on the strategic vision for the holistic suite of business applications, and proposing to business leaders where technology can benefit the organization • Managing staff resources and assignments, setting expectations, evaluating performance, coaching, writing reviews, hiring/interviewing, and overseeing growth & development • Decision-making based on critical thinking and sound judgment, to consistently realize results stated in business cases, and for resolution of issues/problems encountered during support. • Guiding user experience transition regarding workflows and procedures, managing expectations, and utilizing Business Process Mapping to improve business processes • Organization skills and handling logistics, facilitating meetings, prioritizing work, planning tasks, conducting timelines, tracking progress, reporting status, and overcoming obstacles to success Specialties: • Proposing & Deploying Innovative Solutions • Customer Support & Business Relationships • Analysis, Design, & Project Lead Skills • Process Management & Coordinating Activities • Change Management & Quality Assurance • Presentations, Communications, Documentation