Colin Towns

Background

About Colin Towns

Colin is a Project Manager and Business Consultant with significant achievements in systems delivery and process improvement in the UK, Canada, Europe, Singapore and Australia. Colin has over 35 years experience, with specific competencies in the area of Systems Delivery and Service Improvement. He has followed a hands-on, project-based career path from programming, through analysis, design, system implementation, QA testing, post-implementation support, consultancy, and project management and has a comprehensive understanding of the IT industry. Colin has broad experience across Industry and Government business processes including risk assessment, requirements gathering, solution assessment and delivery, procurement, tendering, business case preparation, testing, site and project security, and occupational health and safety. As an information management specialist Colin has setup, managed and administered the use of Objective and SharePoint to provide record keeping, document management, workflow, review, governance and reporting. Within Defence he has contributed to the move from ‘need to know’ to ‘need to share’, and to the design of IM Governance frameworks. As a project manager he has contributed to the refocus of Program Governance (HQJOC); to Program Management Office (EUC, RPDE, Centrelink); to solution delivery (Objective upgrade, Data Centre migration); and to ‘cradle to grave’ data/information management (RPDE). His contributions to process improvement has included the refocus of Program Governance (HQJOC, EUC); business cases; and compliance for companies and projects. From his earliest days with Logica and Admiral, both of whom had formal business processes long prior to and ITIL standards, Colin has applied frameworks and processes as just the way he conducts his work. He applies formal PM methodologies, Service Management, SDLC approaches and/or Quality Systems (including PRINCE®2, ITIL, Waterfall/Agile/Iterative, ISO 9001).