Colleen E. Carter
Senior Technology Service Management Analyst - Itsm Sme & Problem Manager at Csc Global Financial Markets
Based in Philadelphia, United States
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Seniority
Other
Department
Other
Location
Philadelphia
Industry
Financial Services
Company size
331
Contact information
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c•••••••@cscgfm.com
Phone
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Background
About Colleen E. Carter
Senior Systems Engineer offering more than 20+ years of progressive experience with a diverse background in the Technical Support field. Positions ranged from Application Support Engineer at Comcast to Technical Service Delivery Specialist at SunGard Availability Services, to UNIX Console Room Operator at Bloomberg LP; as well as a Global Technical Customer Support and (Mainframe) Operations Analyst at SAP America. Then transitioned from Incident and Problem Manger at Comcast via NCS Technologies to a ITSM SME. Team oriented, highly adaptable and results driven. Specializing in Incident and Problem Management. ITSM / Incident Manager and Problem Manager SME.
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