Colleen Gnerer

Background

About Colleen Gnerer

Bringing Organization and Exception Customer Service to Healthcare” Thank you for visiting my profile. I am a compassionate and highly resourceful healthcare professional with strong patient experience as a Surgery Coordinator and Healthcare Aide. I am committed to delivering exceptional care in working with patients and co-workers, and am consistently recognized for outstanding patient assistance, strong communication skills, and attention to detail. I am thorough, good at multi-tasking, and am highly adaptable in rapid paced environments. MY BACKGROUND: As the Surgery Coordinator for the Orthopedics Department of a major healthcare provider, I schedule up to 100 orthopedic surgeries per week supporting a team of orthopedic surgeons and physician assistants. I am relied upon for my high level of accuracy and organization skills. I have also lead process improvement initiatives to help improve efficiency and increase the patience experience. MY APPROACH: • Support Patients with Compassion and Listening • Support Medical Team through Strong Coordination and Attention to Detail • Assure Positive Outcomes through Collaboration and Team Work