Colleen Lacroix

Background

About Colleen Lacroix

My vast and unique experiences in acute care and outpatient nursing administration, quality and compliance, bedside nursing, nursing educator, along with being a past Restaurateur and present vacation property owner and manager, I know the power and impact of the customer experience and importance of attention to detail. I can report data, educate staff, plan and implement process improvement strategies, help save a life, make a bad day better, mix a drink, serve a meal, or make your vacation dreams come true. I can do all of those things with compassion, empathy and sincerity, with attentiveness to detail to ensure that wherever I am, and whoever I serve, in whatever environment.I provide the very best experience possible. I am a born leader, problem solver, and critical thinker. I enjoy public speaking and enjoy sharing my experiences and knowledge to help others. I have a unique ability to merge my intimate knowledge and expertise with my own personal experience as a patient to ensure organizational success. Skilled in Emergency Medicine, Trauma and Cardiovascular care, Healthcare Consulting, Healthcare Industry, Physician Relations, Advanced Cardiac Life Support (ACLS), and U.S. Health Insurance Portability and Accountability Act (HIPAA), Quality, MIPS and MACRA, as well as Patient Engagement and Patient Satisfaction. Strong entrepreneurship professional with a Master’s Degree and over 25 years of experience in Nursing.