Collette Plaisance
Enterprise Service Management Analyst IT Communications at Cla Cliftonlarsonallen
Based in Minneapolis, United States
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Seniority
Other
Department
Other
Location
Minneapolis
Industry
Accounting
Company size
9.5K
Contact information
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c•••••••@claconnect.com
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Background
About Collette Plaisance
As an Enterprise Service Management Analyst specializing in IT Communications, I have extensive experience in managing large projects, delivering end-user communication, support documentation, and training. I collaborate closely with the Organizational Change Management team, Firmwide Communication Team, and other teams. My expertise includes Microsoft Dynamics for end-user training, support, marketing, and analytics. I am experienced in daily operations, process development, and implementation within consulting and cybersecurity industries. I am passionate about public speaking, training, curriculum development, and process documentation. My skills include Microsoft Power Platforms, Microsoft SharePoint, ServiceNow, Azure DevOps, Dynamics CRM, XCM, customer experience, project management, and change management.
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