Collin Corpuz

Background

About Collin Corpuz

I have a total of 9 years work experience in the BPO industry. I've been an Executive Assistant, Report Developer Apprentice, Case Manager, Subject Matter Expert, Technical Support, Sales and Customer Support Representative. My experience taught me the importance of accuracy, time management, clear communication and quality customer service. Working as an offline agent for a year enhanced my knowledge and skills in using Microsoft Office Excel, Outlook, Word and PowerPoint. I consider my strongest points are my impeccable phone manners, clear voice, ability to deal with agitated or distressed customers, communicating through emails and sending reports using Microsoft Office programs. Below are the System Tools that I proficiently use in my tasks: Property Me RP Data Professional Maintenance Manager Salesforce CRM Gateway Console