Colm Dougan

Product Support Analyst - Grade 2 at Accenture

Based in Dublin, Ireland

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Seniority

Staff

Department

Information Technology

Location

Dublin

Industry

Business Consulting and Services

Company size

656K

Contact information

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Email

1 credit

c•••••••@accenture.com

Phone

5 credits

+353 ••• •••• ••••

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Background

About Colm Dougan

An experienced ICT professional with a strong background in IT and manufacturing. Over Nine Years as a Manufacturing Technician with Intel Corporation and Six Years as a Debug Technician with 3COM Corporation, where I excelled in analyzing, solving, and resolving complex technical issues. I have proven expertise in SQL performance optimization within a leading banking institution, complemented by Three Years of college training in Data Analytics and Computer Programming at Dublin Business School. I am passionate about continuous learning, educating others, and driving innovation in technical environments. Experience - • SQL and Excel, Electronics, Office • Python and Data Analytics, Cleanroom, Zoom • The R Language, Manufacturing, Engineering • Microsoft Visual Code Studio, Programming, Debug and Repair In 2017, I completed a Level 7 QQI Computer Programming Certificate in DBS College. Modules included C #, SQL, OOP, Algorithms and Problem Solving. In 2016 I studied for a Level 8 Higher Diploma in Science in Data Analytics in DBS. The course included the following Modules: 1: Data Mining 2: Data Visualization 3: Advanced Data Analytics 4: Programming for Big Data 5: Statistics 6: Marketing & Management Theory 7: Report Writing. The Study in College of the following Software Applications: 1: Python 2: R 3: SQL 4: Excel 5: Tableau. I Worked for nearly Ten Years as a Manufacturing Technician in Intel, Processing 300mm Semiconductor Wafers in Class One Cleanroom Environment. Received numerous Rewards for solving work related issues. Later made Shift Coordinator for Resolving Processing Errors within FAB24. Software Hackathons, Attended: 2017 Hackathon - Conference Centre Dublin - IATA NDC Hackathon - Business App- Third Place Prize. 2016 Hackathon - Google HQ Barrow Street - Smartphone Apps. for Sight Disabled People. Workshops Attended: World Legal Summit - The Law Library SAS Forum 2019 - Radisson Blu Royal Hotel Microsoft Azure Boot Camp - Spanish Point Technology HTML & CSS Workshop - FilmBase - Temple Bar Tableau Workshop - The Information Lab SQL Saturday 2017 - TCD Artificial Intelligence Workshop - DCU Digital Marketing - Connector Workshop - TCD Google Cloud Day - Croke Park Speaker Conferences Attended: The BCS/IET Alan Turing Lecture 2017 - Dublin Castle

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