Seniority
Manager
Department
Other
Location
Dublin
Industry
Utilities
Company size
4.8K
Contact information
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c•••••••@esb.ie
Phone
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Background
About Colm Kavanagh
As an accomplished professional, I bring a robust background in Customer Services, Operations, Process Management, and Team Leadership. My expertise extends to Customer Relationship Management, where I’ve consistently delivered exceptional results. Service Delivery Excellence: Proven track record as a senior team lead in Trust & Safety operations for a prominent multinational online communications platform. Analytical Acumen: Passionate about problem-solving, I dive deep into data, ensuring thoroughness and precision. High-Performing Teams: My dedication lies in developing and nurturing teams that achieve outstanding results. Operational Excellence: With over 15 years of experience in world-class customer service delivery, I drive operational excellence. Process Improvement: Leveraging 5+ years of expertise, I optimize processes for efficiency and effectiveness. Project Management: Across diverse industries—Pharma, IT, Sporting, and Telecoms—I’ve successfully led projects to fruition.
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