Concetta Johnson

Background

About Concetta Johnson

I love to dig into business pain points and offer solutions that shape success. Whatever the situation, you can always count on me to crunch the numbers, do the research, and create an action plan, far before you ask me. My analytical skills coupled with my technical prowess has led to several wins throughout my career. I’m proud to say that I’ve been able to: Achieve a 100% customer satisfaction rating for offering expert technical support Earn multiple promotions and an employee recognition award Lead and mentor powerful teams, prioritizing professional development Minimize risk and business interruptions through investigations and analysis Reduce productivity disruptions by supporting transitions to new systems Improve overall product knowledge by training team members on new systems and creating company-wide manuals to document processes Key Competencies: Project Management | Business Analysis | Compliance | Business Intelligence Reporting | Data Analysis