Connie Thompson

Background

About Connie Thompson

Seasoned and accomplished Executive with comprehensive experience. Proficient in full scope of business operations including customer service, human resources, merchandising, inventory control/shrinkage, cost reduction strategies, policy enforcement, loss prevention, and safety compliance. Record of success in coordinating revenue growth initiatives, defining priorities, and leading by example through hands-on involvement in all day-to-day functions, as well as fair and ethical treatment of staff and clientele. Adept at operating within strict budgets and controlling cost of labor. Dedicated to achieving budgeted objectives in sales, margins, and labor, as well as supporting corporate growth objectives. Key Achievements – Party City Championed global rollout of “Zone Ownership”, a process that drove revenue growth by 4-11% per region and global product stock levels from 89% to 97% Tested new Loss Prevention guidelines and assessments as member of control group; identified need for advanced financial training for General Managers, involving detail breakdowns of P&L controllable expenses at store levels Renegotiated helium contracts to reduce delivery/pick up costs, resulting in global savings of $145K within first 12 months Raised YTD EBITDA to 109% of budget and reduced shrink from 2.8% to 1.8% within 12 months in 2017; one of four Districts in company and only district in region with zero stores on high shrink program Awards Recipient of Operations Director of the Year Award and Top Sales Award for Outstanding Performance by Director Recipient of District Outstanding Performance Award and Outstanding Achiever Award for District Manager of the Year Recipient of Outstanding Achiever Award for Director Special Achievement and Team Leader Award Recipient of three consecutive Regional Training Awards Received two Honorable Mentions; Manager of the Year and Director Award