Connor Wilson

Background

About Connor Wilson

I’m a digital product professional with 8+ years of experience in ecommerce, primarily in the footwear industry. My career has grown from customer service, ecommerce operations, and QA testing into customer experience and product management, giving me a well-rounded understanding of how frontend experience and backend operations work together. I care deeply about improving the online shopping journey, but I never lose sight of what keeps the engine running behind the scenes. Whether it’s rolling out a new returns platform, optimizing site functionality, or supporting a point-of-sale migration, I focus on solutions that make sense for the customer and the business. I’m hands-on with testing, detailed with documentation, and consistently play a pivotal role in cross-functional initiatives from planning to execution. I’ve had the chance to work globally, train teams in person, and help build scalable systems that support both brand consistency and regional needs. At the core of everything I do is the goal to remove friction, not just for the end user, but for the teams that support them.