Conor Flynn

Background

About Conor Flynn

Systems Engineer | Senior Support Engineer: 10+ years of experience as a Senior Support Engineer with leading IT company. Responsible for debugging, triage and resolution of critical Enterprise customer issues running Windows operating systems on Intel based servers. Worked in partnership with Microsoft and IBM teams to resolve Windows OS issues discovered during systems development including verifying compatibility, assessing business impact and documentation of fixes/workarounds via knowledge base articles. A proven track record of delivering on multiple projects in a fast paced IT environment. Project Management experience as part of an Agile team I have the "soft skills" necessary in today's global work place to engage with all team members to achieve successful business and project results. • In depth knowledge and expertise debugging customer environments and driving solutions to complex problems in the areas of Windows, networking, SAN, iSCSI, firmware, virtualization and performance. •Highly collaborative and adaptable engineer with proven ability to communicate effectively at all levels. • A talent for multi-tasking, meeting deadlines, learning new skills and methodologies and working under pressure. Specialties: Problem isolation & resolution,Project Management, Windows Solutions & Deployment, System Performance & Tuning, Networking, SAN, iSCSI, Hardware, Virtualization, Scripting, Customer Engagement.QA Management/ Software and Hardware testing Team Building / Communications Planning