Cook Daniel
Field Support Manager at Ciena
Based in East Berlin, United States
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Seniority
Manager
Department
Operations
Location
East Berlin
Industry
Telecommunications
Company size
10K
Contact information
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c•••••••@ciena.com
Phone
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Background
About Cook Daniel
Six years experience managing a Global Technical Support team at Ciena. Responsibilities included the operation of a 24x5 call center, dedicated and focused major account support, and the development of training and assessment programs related to Ciena major product lines.
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