Corey Schmit

Background

About Corey Schmit

As a seasoned Multi-Unit Store Area Manager, I excel in driving operational excellence and maximizing profitability across diverse locations. With a proven track record of strategic leadership, I orchestrate cohesive teams and implement innovative solutions to elevate customer experience and achieve organizational objectives. My relentless commitment to efficiency and performance optimization ensures sustained growth and operational success in dynamic retail environments. Throughout my tenure, I have led high-impact restructuring initiatives, I orchestrated the extensive rebranding and transformation of 24 stores, culminating in unparalleled nationwide sales achievements. In 2020, my endeavors clinched the top position across cable, internet, phone, and mobile sales. Building on this momentum, I secured a remarkable second-place ranking in 2021, a testament to my unwavering dedication to delivering exceptional customer experiences. I spearheaded the implementation of advanced metric-based reporting strategies, resulting in a remarkable enhancement of CSAT scores by approximately 20%. Through my meticulous efforts, I developed a dynamic Excel dashboard, empowering the team with actionable insights and propelling our region to attain the prestigious title of top performer in customer satisfaction. Here is a snapshot of my key achievements-Led the upgradation of existing customers by implementing stack tankers, outlier management, and gap plan management achieving a 20% YOY upgrade increase-Chosen for the Annual Achievement Award in 2022 for spearheading the development and deployment of the original Nationwide retail commission plan-Executed behavioral-based and talk-track coaching sessions to optimize product positioning and customer engagement. If you’re looking for someone who delivers best-in-class data-driven sales insights, is adept at performance optimization, and drives customer satisfaction excellence, email me: Corey.C.Schmit@gmail.com Key Skills: Sales Productivity Improvement | Sales Performance & Trend Analysis | Data Quality Management Solutions | Dashboard Development & Management | Forecasting & Predictive Modeling | Sales Data Visualization