Corey Walker
Customer Success Manager at Kustomer
Based in Austin, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Austin
Industry
Software Development
Company size
307
Contact information
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c•••••••@kustomer.com
Phone
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Background
About Corey Walker
Results-driven Senior Strategic Customer Success Manager with 8+ years of experience. Expertise in customer strategies, team leadership, and key account management. Skilled in enhancing customer experience, driving adoption, and boosting revenue. Effective communicator and problem-solver dedicated to customer success. Currently serving as a Sr. Strategic Customer Success Manager at Enboarder. Train and onboard cross-functional new hires, reducing ramp rate by 15%. Lead global projects to enhance product and customer advocacy. Partnered with a Director of Strategic Account to close an additional $350K across 3 customers. Managing North America's largest customer logos, worth $2M ARR, with a 96% retention rate.
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