Corey Wilson

Background

About Corey Wilson

Based in Dublin | Senior Application Support Analyst | IT Operations & SupportI’m an experienced IT operations professional and Senior Consultant at First Derivatives, with a background spanning financial services technology, client support, and real-time systems monitoring. With over 6 years in the industry, I’ve developed a proven ability to manage high-pressure environments, respond effectively to operational alerts and issues, and bridge communication between technical teams and clients across global markets.Currently, I work across multiple projects supporting complex systems and platforms. I provide 24/7 operations coverage, manage incident response via Jira and ServiceNow, and liaise with stakeholders worldwide to ensure smooth system performance and client satisfaction.Prior to this, I served as a Client Services Engineer at Salmon Software, where I delivered data reporting solutions, supported financial dashboards, and facilitated client implementations.I’m also pursuing a BA (Hons) in Business (Project Management) at Dublin Business School to further strengthen my leadership and strategic planning skills, with the long-term goal of stepping into a leadership role.I bring a calm, structured approach to problem-solving, a strong understanding of operational systems, and a genuine interest in team collaboration and continuous learning.