Corrine Walters
Senior Member Service Rep at Navy Federal Credit Union
Based in Ridgecrest, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Ridgecrest
Industry
Financial Services
Company size
25K
Contact information
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c•••••••@navyfederal.org
Phone
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Background
About Corrine Walters
Transformational banking and finance professional with a proven track record in leadership, management, and customer service excellence. I bring over a decade of experience in compliance, audit, and regulatory adherence, with a strong focus on optimizing branch operations and enhancing customer relationships. My expertise in hiring, onboarding, and mentoring teams has consistently driven productivity and ensured alignment with organizational goals. In my current role as Senior Member Service Representative at Navy Federal Credit Union, I lead compliance initiatives, manage talent acquisition processes, and implement process improvements that have resulted in 100% audit compliance and a 20% increase in member retention. I am passionate about leveraging data-driven insights to drive operational efficiency and support business objectives. Open to exploring opportunities in compliance, customer service, and talent acquisition, including remote roles where I can continue to make a positive impact. Let’s connect to discuss how I can contribute to your organization’s success!
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