Cory McCrory

Background

About Cory McCrory

Organized and dependable tech support professional with a positive attitude and a track record of managing multiple priorities effectively. Committed to providing exceptional technical support and troubleshooting expertise. Currently pursuing an Associate of Applied Science in Computer Science, expected to be completed in Spring 2024. Holds a TestOut PC Pro Certification and actively working towards CompTIA A+ certification. With a strong background in technical support and troubleshooting, I excel in diagnosing and resolving complex computer hardware and software issues. My expertise extends to network administration, software installation, and configuration, as well as hardware and software diagnostics. Additionally, I possess a solid understanding of printer and scanner setup and maintenance. Throughout my career, I have demonstrated a customer-centric approach, consistently ensuring client satisfaction and delivering exceptional service. I thrive in fast-paced environments and collaborate effectively with team members to achieve smooth operations and timely issue resolution. Beyond technical skills, I bring leadership and supervisory experience, having served as a Shift Supervisor, overseeing and providing guidance to staff members while fostering a safe and supportive environment. Currently serving as a Tech Support professional at Greenbrier Valley Children's Home, I am dedicated to providing comprehensive technical support while promoting the well-being of residents and maintaining a safe environment. I actively seek opportunities to contribute my expertise, drive, and passion for technology in a challenging, growth-oriented role. Let's connect! Reach out to me here on LinkedIn or at cmccrory91@gmail.com.