Cosmina Munteanu
Senior Key Account Manager at Make Opinion
Based in Bucharest, Romania
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Seniority
Manager
Department
Sales & Business Development
Location
Bucharest
Industry
Market Research
Company size
34
Contact information
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c•••••••@makeopinion.com
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Background
About Cosmina Munteanu
Strategic operations leader with 15+ years of experience in people management, business transformation, and global digital operations. My expertise lies in improving processes and workflows, enhancing teamwork across departments, and ensuring efficient service delivery aligned with business objectives. With a strong background in Workforce Management (WFM) and managing diverse, multicultural teams, I create impact by promoting innovation, increasing efficiency and customer satisfaction. Additionally, I have extensive experience in sampling strategies and marketing research, ensuring high-quality data collection and respondent engagement across multiple markets. I have led large scale sampling operations, optimized audience targeting, and implemented data driven methodologies that improve research accuracy and business insights. My ability to optimize sampling processes and collaborate with stakeholders has helped organizations enhance research outcomes and operational efficiency. Business Areas of Interest: People Management, Process Transformation, Operations, Efficiency Improvement, Strategic Initiative Development, Innovation
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