Costas A.
Service Desk Team Leader at Uk Connect Ltd
Based in Athens, Greece
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Seniority
Manager
Department
Customer/Client Service
Location
Athens
Industry
Telecommunications
Company size
64
Contact information
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c•••••••@ukconnect.com
Phone
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Background
About Costas A.
Experienced IT individual with over 18 years of progressive expertise in technical support, team leadership, and IT service management. Proven track record in diagnosing and resolving hardware and software issues, managing service desks, and ensuring seamless IT operations. Adept at training and mentoring staff, managing escalations, and providing data-driven insights to improve service delivery. Skilled in Networking, Office 365 Administration, Computer repairs, Field Service Engineering, VoIP Telephony, Remote Desktop Support, VPN Tunneling, Firewall Security, Windows Servers.
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