Craig Archer
Senior Technical Support Engineer Incident & Reliability Specialist Remote at Tempest
Based in Dallas, United States
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Seniority
Other
Department
Other
Location
Dallas
Industry
Telecommunications
Company size
187
Contact information
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c•••••••@tempestns.com
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Background
About Craig Archer
Senior telecommunications engineer with 30+ years of experience supporting Tier-1 mobile operators and global vendors in 24/7 remote environments. Specialized in L3 TAC / escalation support, outage recovery, and stabilization of Ericsson core and radio networks. Proven ability to resolve high-severity incidents, meet strict SLAs, and collaborate remotely with distributed NOC and engineering teams. Seeking a full-time, remote role where deep expertise and reliability are critical.
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