Craig Buchanan
Director of Fixed Operations at Hino Central
Based in Calgary, Canada
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Seniority
Director
Department
Operations
Location
Calgary
Industry
Automotive
Company size
44
Contact information
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c•••••••@hinocentral.com
Phone
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Background
About Craig Buchanan
Operations Management Service Support Responsive to Customers Licensed Diesel Technician and experienced multi-tasked Operational Manager having worked within various service, parts and after sales support functions both at corporate and dealership levels. Successful in results driven records of achievements in technical support, service process, interpersonal management skills and high customer service culture. A high level of professional integrity with strong support as a team player that leads by example. Core competencies include: Technical Service Support, Health & Safety Management, Product Planning & Purchasing, Drive Service Dept. Process and Metrics, Parts & Inventory Control, Recruiting, Coaching and Retention, Microsoft Office Proficiency,Manage Assets & Maintenance, Fleet & Transport Control, Distribution, High % Recovery of Service Labour Sales, Warranty Recovery, Continual Improvement, High Customer Service Culture, Finance & Budget Maintenance, Dealer and Customer Support at Corporate Level.
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