Verified recordSoftware Development

Craig Kacso

Principal Customer Success Account Manager at Microsoft

Based in Vancouver, Canada

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Seniority

Manager

Department

Customer/Client Service

Location

Vancouver

Industry

Software Development

Company size

227K

Contact information

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Email

1 credit

c•••••••@microsoft.com

Phone

5 credits

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Background

About Craig Kacso

I’m passionate about helping tech leaders solve business challenges with simple, iterative innovation. My journey in tech has taught me that true impact doesn’t come from complex strategies—it comes from clarity, collaboration, and continuous improvement. Over the years, I’ve had the privilege of leading cross-functional teams, driving large-scale transformations, and guiding organizations through the evolving landscape of technology. My focus has always been on simplifying the complex—breaking down big problems into manageable solutions that deliver real, measurable results. I share insights on topics that matter to today’s tech leaders, including: AI & Innovation: Making AI practical and actionable, showing how it can solve real business problems. Leadership & Mentoring: Exploring authentic leadership, mentoring strategies, and how to foster growth within teams. Business Impact: Discussing how to turn ideas into outcomes through iterative approaches that drive measurable results. What sets me apart is my ability to connect the dots between technology and business outcomes. I don’t just focus on the technical side; I work closely with leaders to ensure every initiative aligns with strategic goals, fosters growth, and creates lasting value. I believe in authentic leadership, strong partnerships, and the power of iteration. By fostering open communication and embracing a growth mindset, I help teams not only adapt to change but thrive in it.

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