Craig Lowery

Background

About Craig Lowery

Started in the industry in May of 2001 working for GCS communications burying 6 and 12 pair drops, by late summer I was conducting premise installs for Charter Communications as a sub contractor. In 2004 started working on a fiber to the home project in Plainview Nebraska and Devils Lake North Dakota, installing fiber nids, UPS systems and completing residential fiber burns. In the late spring of 2005 was appointed supervisor for GCS communications to oversee contracted tech installations with up to 25 sub contractors for Charter Communications, other duties included apartment rewires and Charter business walk outs along with completing Charter business installs. In 2008 I was I hired by Charter to work in a new TQA program in the MN/NE KMA. I was proactive in mentoring Charter and contracting technicians, with coaching and instructing sessions. During Charter's customer excellence transformation, I was able to play a key role in rolling out the program to Charter's technicians, while working closely with MN/NE CE leaders. Current role has me supervising 9 Charter fulfillment techs.