Craig Lyons
Sr Vice President - Global Professional Services at Medallia
Based in Washington, United States
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Seniority
Vp
Department
Information Technology
Location
Washington
Industry
Software Development
Company size
2K
Contact information
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c•••••••@medallia.com
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Background
About Craig Lyons
Seasoned executive with 15+ years of experience in SaaS post-sales and product management. Demonstrated success in leading department-wide transformations to enhance efficiency, margins, and significantly improve renewal rates. Trusted partner within executive teams, leveraging technical expertise for product and engineering interactions, and financial acumen for CFO collaboration. Proficient in scaling teams from less than $50M and 50 employees to $200M and 150-200 employees. Experienced in managing large-scale enterprise teams responsible for $700M in renewals and overseeing expansive success teams.
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