Craig Rentenberg
VP, Senior Service Delivery Manager at Bank Of America
Based in Charlotte, United States
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Seniority
Vp
Department
Operations
Location
Charlotte
Industry
Banking
Company size
220K
Contact information
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c•••••••@bankofamerica.com
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Background
About Craig Rentenberg
Solution-focused technology expert combining savvy consultant, management, and business development background with substantial technical program management achievements. Recognized ability to coordinate and execute diverse strategy-based information technology solutions within various environments both national and international. Proven ability to lead, motivate, and inspire cross-functional application architects and design teams to meet and surpass corporate objectivesHighlights from JPMorgan ChaseManaged Infrastructure Portfolio in Operation Technology (OPT) within Consumer and Community Bank; scope focused on management of Not Permitted Technology (NPT) assets.• Point of escalation to overcome technology obstacles.• Infrastructure Technology Liaison to tower CTOs in Document Management, Fraud and Claims, Servicing, CTO, and Collections and Recovery.• Identified and managed NPT technology breaks, established yearly plan to remediate.• Drive technology refresh to Cloud.• Managed upcoming Data Center migrations.• Lead Waterfall and Agile teams to improve time to delivery.• Directed infrastructure build for new technologies in Voice Biometric and Global Call Center upgrade.Manage E2E Enterprise Access Vault (EPV)- AIM and Break Glass, CyberArk within Global Identity Access Management; focus on infrastructure build and deployment of CyberArk technology.• Migrated existing environments to EPV-Break Glass and EPV-AIM • Drove Initial program development of Cyberark.Manage Physical Server Infrastructure (PSI) and Virtual Server Infrastructure (VSI) build and Global NAS Technology Refresh. Focused on providing standardization of physical and virtual production environments within the bank globally using Cisco UCS technology. Managed team of 12 infrastructure project managers.• Owned business case development.• Built Physical and Virtualized environments globally.• Migrated 70% of divest physical server environments to virtualized servers.• Drove capacity management plan to meet LOB demand.• Developed process to move future VSI/PSI builds to BAU activity.• Built first Exadata environments.• Identified deficiencies within the PMO process and apply changes to improve time of project triage from months to a week. • Manage ILM Program to identify decommissioned assets, obsolete inventory, improve utilization numbers, and decrease storage costs.
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