Cressida McLaughlin

Background

About Cressida McLaughlin

Excellent ability to gather clients' requirement and convert into functional specifications for the development teams - Creation of technical wireframes for large software development projects - Writing of system documentations, system administrator manuals and end user manuals in English and French - Familiar with reporting systems - Successfully implemented and deployed web-based solution to large external clients, ensuring technical requirements are met, provided training to the users in English and French - Successfully oversee various software system enhancements and additions to internal and customer facing systems, from the wireframe steps, to testing and deployment and user documentations in English and French - Methodical, detail-oriented, highly organized, able to work in a fast paced environment Specialties: MS Office Suite, Google Suite Google Email Admin and general setup and maintenance of user accounts in various systems Writing Manuals - for end user level, system admin level and general detailed documentation in English and French Functional and technical specs writing Implementation - web-based software to large clients as well as internal user base Business processes