Cristen Jackson

Background

About Cristen Jackson

With over 20 years of experience in customer service, most recently as a library professional, I bring a strong foundation in administrative support and research. I’m passionate about helping people find the information, resources, or solutions they need, whether that's through a well-researched answer, a smoothly handled transaction, or a friendly and efficient interaction. My background includes 13 years in public libraries, where I honed my communication skills, managed a wide range of inquiries, and supported community programming. I’m also skilled in clerical work, data entry, and documentation, and I thrive in environments where attention to detail and patience are essential. I’m now exploring new opportunities in library services, clerical roles, and customer service—ideally where I can continue connecting people with the tools they need to succeed.