Crystal Ball

Background

About Crystal Ball

As a dedicated and multifaceted professional, I bring extensive experience in leadership, client support, and community service across various sectors. Currently, as a Quality Assurance & Sustainment Specialist I champion clients through their first year of employment and provide essential administrative support. My role as a Digital Duos Facilitator showcases my enthusiasm for offering growth opportunities for youth while enhancing digital literacy among seniors through innovative mentoring programs. Previously, I played a key role as a Shelter Support Worker and Mental Health Worker, delivering critical support and advocacy for underserved populations, managing crisis situations, and ensuring safety and security. My entrepreneurial experience as the Owner/Operator of Seaside Sweets Ltd highlights my ability to drive business success through strategic planning, marketing, and customer relations. My background also includes roles in community resource management and casework, where I effectively supported clients in accessing resources, managed client services, and provided harm reduction and rehabilitation support. My leadership experience as a Director at the YMCA further underscores my expertise in staff management, budget oversight, and productivity enhancement. Passionate about making a meaningful impact, I thrive in collaborative environments and am dedicated to fostering positive outcomes through strategic support and innovative solutions.