Crystal Decoster

Background

About Crystal Decoster

I am a seasoned, results-driven executive with comprehensive experience in providing strategic direction for clinical quality control and practice transformations with a focus on delivering exceptional patient service, compassionate care, and top-tiered safety. I bring a history of offering strategic direction and oversight to successfully drive safety, quality, and continuous performance improvement initiatives. Additionally, I offer demonstrated expertise in PCMH, NCQA, HEDIS, Medicare Stars, HIPAA, CAHPS, and CMS programs. My background includes balancing multiple responsibilities within challenging, fast-paced environments while providing top-level time management, problem-solving, communication, and decision-making skills. I am experienced in driving quality control programs to deliver exceptional patient service, compassionate care, and top-tiered safety. As a natural and dedicated professional, I offer proven expertise in building, leading, and training staff members while creating a collaborative culture that values individual skills, inspires confidence, and empowers staff members to deliver exceptional results. Key Skills Quality Assurance & Control Operational Excellence Team Leadership & Support Staff Training & Development Regulatory Compliance Cross-functional Collaboration Relationship Building Conflict & Problem Resolution Process Reengineering & Optimization Risk Assessment & Mitigation Performance Management Strategic & Planning & Execution