Crystal Koonce
Associate- IT Helpdesk at Sutherland
Based in Philadelphia, United States
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Seniority
Staff
Department
Other
Location
Philadelphia
Industry
IT Services and IT Consulting
Company size
63K
Contact information
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c•••••••@sutherlandglobal.com
Phone
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Background
About Crystal Koonce
IT Professional and Military Veteran with 10+ years of proven achievements in providing superior operational oversight to department operations in various capacities including, customer service, logistics and technical support. Innovative, skilled at developing and implementing quality, customer-focused services that exceed client expectations and increase revenue opportunities. Possess solid communication skills, adept at building strong client relationships, managing teams of 50+ individuals, and ensuring a high level of performance. Valuable experience in U.S. Coast Guard has created lasting qualities of team building, dependability, discipline and leadership. Career supported by a Diploma in Network Administration and Information Security and the active pursuit of a Network+ Certification.
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