Crystal Lowe

Background

About Crystal Lowe

As a Travel Agent at Hyatt Vacation Ownership, I create positive experiences for vacationers by providing them with personalized and professional service, tailored to their needs and preferences. I use my decision-making and critical thinking skills to solve problems, handle complaints, and manage bookings, payments, and cancellations. I also leverage my sales skills to promote and sell vacation packages, memberships, and upgrades, achieving and exceeding sales targets and customer satisfaction ratings. I have over two years of experience in corporate aviation, where I worked as a Customer Service Specialist at Atlantic Aviation, providing exceptional service to private and business jet passengers and crew. I also have another two years of experience in financial services, where I worked as an Account Manager at Monterey Financial Services, managing a portfolio of over 200 clients and negotiating payment plans and settlements. These experiences have enhanced my interpersonal communication, problem-solving, and negotiation skills, as well as my knowledge of different industries and markets. I am currently pursuing my Associate of Arts degree in Business Administration and Management at MiraCosta College, with the goal of expanding my business acumen and advancing my career in the travel or aviation industry.