Crystal Pickett

Background

About Crystal Pickett

SUMMARY OF QUALIFICATIONS • Solid managerial, human resource, & recruiting experience in fast-paced, high-volume environments • Leadership skills in team building and communication • Organized, dedicated, results-oriented and self-managing • Proficient in Microsoft Office products and several applicant tracking systems PROFESSIONAL SKILLS Interpersonal and Teamwork Skills • Partners with a wide variety of personalities on all company levels, travel arrangements, meetings and appointments • Process confidential information such as employee pay rates, salaries, vacation, absenteeism reports, performance appraisals and corrective actions Customer Service and Sales Skills • Delivers excellent customer service while in charge of $20-$26 million dollar stores • Organizes/hosts promotional events for customers and special events for employees Leadership and Managerial Skills • Manages office, cash office and clerical personnel • Analyzes proper staffing levels for normal business and seasonal sales peaks • Organizes hiring events, recruiting, interviewing, and training of associates/supervisors • Analyzes retention results and creates company retention action plans • Evaluates employee performance results and delivers performance reviews/raises Quantitative Skills • Scheduling for 200+ employees and 7 managers through Max Scheduling system • Ensures employees adhere to State, Federal and OSHA work compliance guidelines • Entrusted with over cash access and $5 million of inventory EMPLOYMENT HISTORY Human Resource Team Leader, Target, St. Louis, MO (2007-2011) Engagement Manager, JCPenney, St. Louis, MO (2011-2012) Co-Owner/CEO of Operations, Black Legion Athletic Gear LLC, St. Louis, MO (2012-present) National Level Recruiter, Westaff, St. Louis, MO (2012-present) EDUCATION Bachelors of Arts & Sciences Degree – University of Missouri-St. Louis