Crystal Pierson

Background

About Crystal Pierson

Degreed Healthcare Professional with 5+ years of continuous and progressive healthcare medical insurance and employee benefits experience in the areas of client service & support, analysis, administration & delivery. Extensive knowledge managing day to day benefits administration for current company employees, new hires, and former employees discontinuing benefits and\or transitioning to COBRA, while ensuring compliance to applicable local, state, and federal laws. Offering specialization in assisting plan members and\or employee’s with timely and accurate explanations regarding benefits questions, concerns and issues while delivering quality service, and creating experience and interactions that drive success and customer satisfaction. Benefits Specialist | Benefits Orientation & Training, Daily Plan Administration, Client Service & Support, Event Coordination, and Vendor Management Email: CJPierson1@yahoo.com CORE COMPETENCIES - Claims Processing, Examination - Resolving Employee Claim Issues - Employee Benefits Administration – New Hire, Open Enrollments, Life Adjustments - Benefits Orientation, Presenter and Content Manager - MS Office -(Excel, Access, Word…)- Customer, Client Servicing - Communicative Skills - Interpreting Benefit Plans and Documents - Addressing Benefit Inquires, Issues - Coordinating and Planning Company Benefit Events for Employees - Benefits Counseling and Insurance Verification - Processing Vendor Payments and Reconciling Premiums with Payroll