Crystal S.
Technical Support Specialist at Total Tech Solutions
Based in United States
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Seniority
Staff
Department
Information Technology
Location
United States
Industry
IT Services and IT Consulting
Company size
4
Contact information
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c•••••••@totaltechwnc.com
Phone
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Background
About Crystal S.
Proven customer service leader with over 11 years of experience in remote and hybrid roles spanning fast-paced tech, e-commerce, and retail industries. Recognized for developing high- performing teams, enhancing customer satisfaction, and optimizing service operations. Adept at leading support teams, resolving escalations, and implementing service improvements that drive loyalty and retention. With a strong blend of strategy and empathy, I've consistently delivered results while creating meaningful customer and team experiences in fully remote environments.
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