Crystal Serna

Background

About Crystal Serna

At Molina Healthcare, my mission aligns with enhancing healthcare quality and compliance, leveraging over three years of dedicated experience in the field. As a Senior Specialist, I've honed skills in competitive landscape analysis and creative problem-solving, fostering strategic partnerships that contribute to our organization's success. My expertise in Quality Improvement and Practice Transformation showcases a commitment to excellence, supported by proficiency in pivotal tools like Excel, Power BI, and Salesforce. Balancing a comprehensive understanding of healthcare administration with a hands-on approach, I contribute to transformative strategies that resonate with Molina's values and goals. My ability to engage with diverse communities ensures inclusive and effective healthcare practices.