Crystal Taylor
Manager Customer Contact Center at Southeast Financial Credit Union
Based in Franklin, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Franklin
Industry
Financial Services
Company size
103
Contact information
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c•••••••@southeastfinancial.org
Phone
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Background
About Crystal Taylor
Contact Center Leader with a proven record of optimizing operations, elevating customer experience, and leading high-performing teams of 25+ agents. Skilled in KPI-driven initiatives that boost efficiency, service delivery, and customer satisfaction. Holds a BBA from Austin Peay State University and Associate degrees in Liberal Arts and Cybersecurity, combining operational expertise with innovative problem-solving to deliver measurable results.
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