Crystal Thompson
Call Center Operations Training Coordinator at Corvel Corporation
Based in Richmond, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Richmond
Industry
Insurance
Company size
3.8K
Contact information
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c•••••••@corvel.com
Phone
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Background
About Crystal Thompson
Experienced Call Center Professional with 9 years of expertise as a Customer Service Agent, Supervisor, and Training Coordinator. Demonstrated success in leading and developing high-performing teams that consistently exceed expectations. Skilled in efficiently preparing, monitoring, and managing operations in fast-paced environments. Adept at employing personable and decisive communication to diplomatically resolve conflicts and understand consumer behavior.
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