Crystal Thompson

Background

About Crystal Thompson

Passionate about operations management, marketing strategy, and workflow optimization, I lead entrepreneurs to national organizations toward growth, efficiency, and innovation. My background spans healthcare, digital media, and non-profits, where I’ve directed strategic development, launched high-impact marketing campaigns, and optimized processes to drive measurable results.| Key Skills & Expertise | Operational Leadership: Over 11 years leading teams, refining workflows, & implementing KPIs to drive growth and efficiency. Healthcare Operations: Proven success in medical billing, contract negotiations, revenue cycle management, and regulator compliance. Brand Strategy & Marketing: Skilled in crafting brand identities and developing growth-focused plans through paid and organic campaigns, email marketing, & targeted outreach. Financial Management: Budgeting, P&L oversight, revenue forecasting & analysis, provide operational insight during M&A activities, assessing potential risks and profit. Content Creation & SM Marketing: Proficient in developing & measuring content strategies across social media, video, and storytelling. Client Relations: Strong in building partnerships, maintaining client satisfaction, & automation. Data Analytics & BI: Leveraging expertise in Python, SQL, and Power BI to drive data-driven insights and enhance company performance.