Crystal U.
Business Analyst at Zoovu
Based in Dresden, Germany
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Seniority
Staff
Department
General Business & Management
Location
Dresden
Industry
Technology; Information and Internet
Company size
152
Contact information
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c•••••••@zoovu.com
Phone
5 credits+49 ••• •••• ••••
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Background
About Crystal U.
I began my career in e-commerce in 2015 as part of the SEMKNOX team, where I played a key role in developing a state-of-the-art semantic product search engine. As a Knowledge Engineer, I was responsible for building and maintaining the comprehensive ontology that powered our search algorithms, giving me a deep understanding of the intersection between data structure and user intent. Following SEMKNOX's acquisition by Zoovu, I began working directly with clients across various industries to improve their search experiences. I created training programs, led live enablement sessions, and applied my extensive knowledge of e-commerce product data and our software to resolve complex, real-world data challenges for our clients. Later, I transitioned into a role as Solutions Architect where I was responsible for technical project management, ensuring our solutions align with client needs and drive measurable results. In 2025 I was excited to accept a new role as Business Analyst. I focus on product management—driving feature development, prioritizing user needs, and shaping product strategy to drive business growth.
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