Csaba Miklos

Background

About Csaba Miklos

SUMMARY OF QUALIFICATIONS · Proven ability to multi-task, handle competing priorities, and achieve expected results under tight deadlines · Team player with positive attitude towards new challenges · Experience in maintaining various forms of electronic and paper filing systems · Strong written, oral and interpersonal communication skills · Proficient in making travel arrangements and managing agendas · Experience providing quality customer service via telephone, in writing and in person · Ongoing improvement of critical thinking and judgement skills. Extensive experience in researching and analyzing various forms of data · Experience with familiarization trips and report writing on new destination accommodations and services. · Provided advice to senior management for best customer service practices and sales techniques for development of new employee training manual. · Provided expertise on operational issues ranging from employee training methods to de-bugging customized software to reviewing marketing strategies. · Proficient in Microsoft Word, Excel, Power Point, Outlook, Lotus 1-2-3, Word Perfect, Sabre (GDS), Apollo (GDS). Government of Canada Secret Security Clearance · Language Skills: English, and basic French and Spanish skills