Csone Cook
Customer Care Specialist at Comcast
Based in Dolton, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Dolton
Industry
Telecommunications
Company size
61K
Contact information
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c•••••••@comcast.com
Phone
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Background
About Csone Cook
Objective: To obtain a full-time position that makes maximum use of my extensive customer service skills and training, while allowing me to: Advance and satisfy well defined performance goals; fully understanding the nature, structure, and functioning of my department and the company at large Work as a team player; meeting and exceeding customer expectations Utilize my skill sets in the arenas of thinking ethically, critically, and analytically; breaking down complex issues into manageable parts; and prioritizing issues in problem solving Appropriately utilize resources (computers, consultation, files, policies and procedures, etc,) in the execution of my duties Core Proficiencies: Implementation (Practices and policy) Documentation (Academic and technical writing) Quality Control (Maintaining specified standards of service delivery) Communication (Excellent oral and written communication, problem solving and rapport building skills) Computer/Office (Microsoft Office products and general office machines)
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