Curt Johnson

Background

About Curt Johnson

Highly motivated and experienced driven IT Executive offering +20 years of management experience transforming the corporate enterprise IT landscape for some of the world’s best-known brands. Detail-oriented, analytical, self-motivated, proactive hands-on leader who leverages extensive technical acumen and business knowledge to identify and design best-in-class technology solutions that drive results and produce operational efficiencies. Passionate, organized, deadline-driven, problem-solving, and collaborative business partner to fellow executive team relied upon to influence others, deliver realistic budgets, and develop operating efficiency standards and methodologies that consistently satisfy the specific needs of each critical initiative. Demonstrated track record of synchronizing a disparate number of current and future technologies to create one successful operational direction. • Operationalized and standardized strategic direction using IT management practices, principles, and methodologies, creating a consistent IT Service Management operating model across NBCUniversal’s domestic director-to-consumer streaming service and international joint ventures. • Established the vision and governance of all Incident, Problem, and Change management functions. Tactical leadership achieved near-term objectives supporting the launch of NBCUniversal Peacock streaming service and long-term objectives with policy and process controls standards to support growth into a joint venture project, SkyShowtime. • Manage a team and implemented organizational structure to gain operating efficiency inside a 24x7x365 Broadcast Operation Center (BOC) for domestic and international bands of ESPN, ABC, Disney, and FOX that handles critical incidents for +1600 calls per month. • Led the strategic vision, initiatives, and adoption of technologies for a critical intake business process, gathered requirements for all broadcast and digital media brands inside The Walt Disney Company, including the acquisition of 21st Century Fox. • Planned and oversaw ESPN's South Street Seaport remote operations facility, coming in significantly under budget. • Integrated into Disney’s ServiceNow ticketing system, creating a new Media Engineering and Operations workflow identifying and transforming manual processes into automated ticketing. • Implemented functional workflow management transformation by developing numerous continuous improvement processes, increasing operational efficiencies through automation coding utilizing python scripting, API calls, and process flows.