Curt Waugh

Background

About Curt Waugh

A natural Sales Engineer who will identify and capitalize on business opportunities and provide world-class SaaS solutions that drive business outcomes. I’m an absolute self-starter, self-learner and enthusiastic team member who needs little training or supervision to deliver value from day one- In-depth experience in Natural Language Understanding (NLU/NLP), Voice of Customer (VOC), Customer Experience (CX), Employee Experience (EX) and Brand Experience (BX) spaces, driving omni-channel optimization and operational analytics to help companies simplify, automate and modernize - Business analyst with strength, skill and experience in analyzing key business intelligence sources, managing information tools, handling multiple revenue streams and driving outcomes across the entire ecosystem - A systemic thinker with a holistic view of an enterprise’s connected data design and complete customer journey orchestration - API, OData, Google Analytics and Adobe integration, CRM, POS, Data Layer Skills: Wide-ranging experience in use cases for SaaS solutions, clickstream management, language processing engines, cloud storage and applications, AI/ML, user experience, SSO, SDK, JavaScript, SQL, API, CRM tools, security audits, RFI/RFP responses, complaints/compliance issues- If a piece of software has any bearing on my job, then I’m an expert at it. All of it. Everything. Even that.